About Us

PRIDE • DETERMINATION • COMMITMENT

About Us

We want our customers to be well informed about our operations and the services we provide. If you have any questions concerning Water Quality, our services, or any of the information presented in our 2019 Annual Water Quality Report, please contact us at the Talladega Water and Sewer Department. You may also attend the City Council meetings held on the first and third Monday of each month at City Hall.

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The Water & Sewer Department’s Service Center

Main Office:

256-362-4439

 
Service Center:

256-362-6211

 
Address:

310 George Holdridge Lane

Office Hours:

Monday through Friday
7:00 A.M. - 3:00 P.M.

 
Drive Thru:

Monday through Friday
7:30 A.M. - 4:30 P.M.

The Water & Sewer Department’s Service Center

This facility houses all equipment needed to maintain over 300 miles of water and sewer main lines. The Service Center maintains an average annual inventory of over 125 thousand dollars in pipe, fittings, meters, hydrants, etc. The crews are dispatched from this location to maintain and repair all water and sewer mains, service line leaks and fire hydrants in the system.

 

The Department consists of 41 employees in the following divisions:

Director - General Manager of the department

Customer Service & Meter Maintenance - Reading/Servicing meters and managing customer accounts

Water Treatment - Treating ground and surface water for potable use

Wastewater Treatment - Treating and disposing of wastewater

Collection & Distribution - Maintenance & Construction of water and sewer lines for distribution of potable water and collection of wastewater.

 

More About The Water & Sewer Department’s Service Center

This facility houses all equipment needed to maintain over 300 miles of water and sewer main lines. The Service Center maintains an average annual inventory of over 125 thousand dollars in pipe, fittings, meters, hydrants, etc. The crews are dispatched from this location to maintain and repair all water and sewer mains, service line leaks and fire hydrants in the system.

 
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Thank you for allowing us to continue providing your family with clean, quality water this year. In order to maintain a safe and dependable water supply we sometimes need to make improvements that will benefit all of our customers. These improvements are sometimes reflected as rate structure adjustments. Thank you for understanding.

 
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We at the Talladega Water & Sewer Department work
around the clock to provide top quality water to every tap.
We ask that all our customers help us protect our water
sources, which are the heart of our community,
our way of life and our children’s future.

 
 

Talladega’s Wastewater Treatment Division currently operates 3 wastewater treatment facilities located in various parts of the city and county. The main activities are to provide health protection for the Talladega area by providing primary and secondary wastewater treatment for the City of Talladega residents. Annually 1.2 billion gallons is treated for a daily average of 3.485 million gallons (MGD) by physical, chemical and biological treatment methods. The treated discharge water is disinfected with chlorine then de-chlorinated and discharged into each respective receiving stream. The wastewater treatment facilities continue to emphasize ongoing plant preventative maintenance to achieve minimum operation and maintenance costs while insuring proper operation and environmental compliance.

We want our valued customers to be informed about their water department. If you want to learn more, please attend any of the regularly scheduled city council meetings. 

They are held on the first and third Mondays of every month at 5:00pm at the Talladega City Hall, 203 West South Street, Talladega, Alabama. 

 

More about Water & Sewer